Simple products become disassociated from the configurable product they were created under

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Post By: admin | 26-01-2012 06:35 Reply

 

I created a configurable product, then used ‘Quick create’ to create three simple products for each attribute option (three sizes). For visibility settings I used for the configurable product was ‘catalog, search’ and for the simple products I used ‘not visible individually’. An inventory quantity was entered for each of the simple products and the inventory for the config product was set as ‘in stock’ . All the boxes on the config product’s inventory page were set as “use config settings”.

At some point, the simple products keep disassociating from the config product. When this happens, the parent product is no longer visible and the simple products are visible only if I change the visiblity setting from ‘not vis independently’ to ‘catalog, search’.

Anyone know what causes this? And what are the correct settings to use on the config product’s inventory settings page?

Thanks

 

Hello,

Need some specifications from your side to provide possible solution.

Please, tell me where exactly you can see that simple products disassociated from the configurable product? Or they are not reflecting from your admin?

Next you indicated -

the simple products are visible only if I change the visibility setting from ‘not vis independently’ to ‘catalog, search’.

Actually, it is not obligatory, since associated simple products can be even not visible separately. So they are not necessarily need to be found separately.

Also, please, specify maybe you have some scheduled procedure set up and running - like automatic import or back-up?

Looking forward to your next reply.

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When I open the configurable product page and click on associated products, they are no longer listed. Since I had them marked “not visible individually”, they then become invisible on the site.

There were no special processes running when this happens. I’m not sure, but I think the products became disassociated when I changed the visibility settings of the associated products, even though this shouldn’t happen. It could be a bug. In any case, if I leave the settings alone once I set up a configurable product, it seems to be okay.

Thanks for your reply.

 

Hi again,

Actually, I’m not sure that change of visibility status can cause unassign of associated products.

To check if that is not the issue with your admin you can try to do the same actions via alternative solution - Store Manager for Magento application -
http://www.magentocommerce.com/magento-connect/store-manager-for-magento.html
free trial is available for download and you can use it for free for 14 days.

 Signature 

Try out easy-to-use Magento Import/Export tool. A fully-functional 14-day free version of Store Manager for Magento is available for download here:
http://www.magentocommerce.com/magento-connect/store-manager-for-magento.html

Check our new video on Magento configurable products:
http://youtu.be/KcHEV9ov8xg

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